Dear Mike and colleagues
We are writing to thank you for our superbly fitted kitchen.
From the first meeting with Mike, you have shown us that having a major room in our house transformed, can be done without fuss and hassle, which we presumed would happen. All your team have been punctual, polite and courteous throughout, with nothing being too much trouble, even when our fridge freezer was delivered and the dimensions were not exactly what had been quoted to us from the shop providing it. Cupboards which you had already fitted as per design, were moved and refitted with a minimum of fuss.
You have also completed everything you said you would in the specified time given, your team putting in a full days work each day they were here. You also promised you wouldn’t leave us without appliances and a sink for any longer than was necessary. You stuck to your word on this. It goes without saying, we would have no hesitation in recommending you to others, and if necessary, providing we are available, people are welcome to look at the finished product.
Thanks once again